Poor quality and durability
Jackman007
3/24/2021
MY first GE build-in microwave was broken just over one year of service. I ordered another one with expensive price about a few months ago and it stated to have a serious problem again. I can barely open the door. I had no choice to buy the replaced one because the builder use GE appliances for the build-in appliance.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Short life span
Micro_21
3/23/2021
Great features, but stopped working in 17 months. Very poor quality control for a built in microwave with high replacement costs
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Good replacement for our old GE microwave
twdjr2
3/23/2021
Good replacement for our old GE microwave. Cooks evenly looks good matches our GE double oven
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Value
Operates well
TBech
3/22/2021
Very good microwave. Can turn off notification buzzer.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Value
Great features
Thomastwin
3/22/2021
Cook's evenly, easy to clean, looks great, good features
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Value
Great Microwave
Susan716
3/20/2021
There are many convenient features that are easy to use. This microwave has a big capacity that allows you to use large pans.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Quality
Value
Great for quickly heating
Desi1987
3/20/2021
Love it, looks great as well. Always love ge appliances
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Built in Microwave
Kitchen project
3/19/2021
We bought four appliances GE profile appliances. We wanted to change the look of the traditional microwave over the range to what you see here. This is a 32 inch base cabinet next to the sink. I am handy and followed the directions GE supplied and was pleased with the final results.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Value
Really nice microwave
Chris in Frederick
3/18/2021
Received this appliance in a new construction home. Largest microwave we have had in 40 plus years of marriage. Heats everything super fast. Very large capacity with its 16 inch turntable. We haven't used any of its fancy sensor cooking controls, so we can't comment on this. Overall, we really like it.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Nah...
AngMo
3/18/2021
The door doesn't open when you push the button. No matter where you push it. So here's a GE Profile Microwave hack, push the button and tap the door with medium pressure and it will open everytime. You can thank me later! Needless to say this is unexceptable for a new microwave in a new house to operate this way, but here I still am.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Looks Great Works Great
TerriLynnT
3/18/2021
This model look much more expensive than it is (especially with the trim kit) and it works great. I had a KitchenAid Micro/Convection combo before and this unit literally heats in half the time.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Value
Not user friendly
Sillyhead50
3/17/2021
Tough to see unlit control panel. Interior light is very dim. Cooks unevenly. Popcorn either burns or doesn't fully cook based on alternative settings.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Failed after 6 months
CTGOOCh
3/17/2021
Microwave failed after 6 months being installed. Metro Appliance in not, at swapped it out and I was out a electrician few.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Door Latch Failure
cmguenthe
3/15/2021
Would love to say this was a great product - but I was never able to open the door without pulling from the bottom. Door latch broke and I cannot open the microwave. Not happy.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Easy to use and reliable
Ja_p
3/10/2021
Reliable product and easy to operate. Anyone can operate.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
great features
jim668
3/9/2021
Works great for all types of food and beverages. Easy to use
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
microwave works great
Pete1027
3/8/2021
Easy to use, very visually appealing. It is large, and somewhat deep!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
great Microwave
mmsquare
3/7/2021
I replaced my older Profile 2 cu ft.
This one is larger and heats faster
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Not thrilled!
KCul
3/7/2021
I liked my old Profile microwave (10 years old) better than this one. What I don't like about this one is the dark interior, the dim light inside, the control panel, it's not distinctive like my old one and last dislike is the fact that the reheat function overcooks my food!
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great features overall
Mimimomofboys
3/6/2021
We had this installed in our new home and I love the large capacity of the microwave. It is also kid user friendly. My family loves the total look
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
A great addition to our kitchen
casty
3/6/2021
Great functions and nice looking. Matches our GE cooktop. Has many of the features we were looking for.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Microwave
Kelley 54
3/5/2021
Easy to use and clean. The microwave is easy to clean an appreciated the options
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Not impressed
Cb352
3/5/2021
Nice looking, expensive microwave. I've never had to call for warranty on a microwave but this one 3 times.
Various and easily fixed issues. Great and professional warranty service, but wish we'd never had to call in the first place..
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Lightbulb went out after 9 months
CJ of Iowa
3/4/2021
I feel very disappointed that the light bulb went out suddenly. From watching videos, I've learned I'll need to hire a service person to remove the entire unit in order to replace the bulb. Bad design, GE. This aggravates me to no end.
If it weren't for the lightbulb malfunction, I'd be very pleased with this product. It functions well, is attractive, and does what it was designed to do.
However, now I'm wondering just how much this is going to cost me if I want another lightbulb in there. Also, I'll be wondering just how long the new light bulb will last.
Leaves a bad taste in my mouth.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Great Microwave
BeeHod
3/4/2021
Cooks very well. Easy to use. Wish the controls lit up, they are a little hard to see (microwave it built into the island. Overall, very satisfied with the product.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
It's huge!!!
chriszack50
3/4/2021
I cannot believe how big it is. You could put a turkey in it!!!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
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Value
Not what I expected
Heimy
3/3/2021
We have owned an over the stove GE microwave for several years. It has been the most handy and reliable appliance we've ever owned. We recently remodeled our kitchen and bought a GE built in microwave. This microwave doesn't even come close to the quality of our old one. It overcooks or undercooks food. One must choose power levels, which was never necessary before. In a nutshell we're so unhappy with this appliance that we are still using the old one. I'm disappointed in GE
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
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Value
User Friendly
Poke05
3/3/2021
First time we owned GE appliance and we love it. We are older and thought it might be difficult to use with everything electronic. But it was easy.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Value
Great replacement for 14 year-old earlier model
Phil100
3/2/2021
GE was very helpful during our research to find a replacement for our built-in microwave, a model that is no longer made. The new model has more modern controls and is much quieter than the old one.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Great appliance
KWahl
3/2/2021
Ordered this during COVID so was not able to see prior to purchase. Absolutely love this microwave. It functions as expected and the glass front is the best! We love the touch sensitive buttons instead of having the push buttons with the plastic overlay that always wears out over time. Easy to clean the exterior, again because it is glass.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Weak microwave with busted door
unhappychef
3/1/2021
The door release latch fails to kick out the door - after about a month of use. Called in for warrantee repair. Have been waiting on parts for over a month. Also, it is the lamest 1100 watt microwave I've ever seen. It feels more like 900. If it weren't part of a matching set with built in oven, I would be returning the whole box.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Microwave Redesign woes
Suzieg1
2/26/2021
We purchased this GE Profile Series Microwave as a replacement for the 6 year old one that stopped working. We have other GE Profile appliances and wanted this to match so the choice was limited. It is installed in a cabinet. I am not pleased with the dark interior. The light provided does not give off enough light to actually see if, for example, the butter has melted. The basic unit is very similar to the unit it replaced so no complaints there. The door is very difficult to open and we are scheduled to have it serviced in several days. We did have to wait several weeks for the unit and another couple of weeks for the matching trim kit. The representative from the appliance store thought the old trim kit would fit but it didn't so we were forced to spend another couple of hundred dollars. The microwave itself works just fine.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Powerful and very spacious
Since 08
2/25/2021
This Profile appears to be bigger than my previous GE in wall microwave and the darker interior small spills or splashes well.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great microwave
TTime2021
2/24/2021
We have this microwave in our new home and it's really nice. I don't even know what all it does, but so far everything I've used it for turned out great. I absolutely love the mute button. Why hasn't this been a feature for years? Love the mute.
Originally posted on www.ge.com
Yes, I recommend this product
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Quality
Value
Supplied by Builder.
LaurieLucy
2/24/2021
I do not care for the dark interior. It is not that easy to see spills in order to clean.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Nice product
Billxxx
2/24/2021
Nice looking microwave with all the necessary features
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
GE Microwave
Alskdj
2/24/2021
This microwave is nearly identical to my old one. It works well, but more cheaply made. The trim kit is a terrible design requiring 4 screws that are difficult to insert.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Decent
Kathypp
2/24/2021
Like the microwave , easy to use looks great, happy with it
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Too soon to tell
Long Knocker
2/24/2021
This microwave was purchased to replace the previous model which unfortunately only last 5 years. So I am going to wait awhile to form an opinion, but so far so good.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Door latch failure 3 times in 16 Months
Bob150
2/23/2021
New home with new appliances. The Microwave door latch has failed 3 times in 16 months. GE fixed the first failure under warranty. Second failure happened just after one year warranty expired. Called for service and they wanted $100 to come look at it then parts and labor. Decided to order parts and repair myself. Now 4 months later the mechanism that unlatched the door has failed (broken) yet again.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Great features and great look!
MegScal
2/23/2021
We were worried this microwave wouldn't match the older GE Profile built in oven that it sits above because our previous microwave was silver. It matches perfectly - including the trim kit which looks great with the existing oven! So happy to have a working microwave again!
Originally posted on www.ge.com
Yes, I recommend this product
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Value
4 Microwaves in less that 2 years
ChrisLV
2/22/2021
We built a new house that came with GE appliances. First microwave quit working when the circuit board shorted, replaced the whole thing. Second microwave the handle broke so they replaced the whole unit again. Third microwave the circuit board shorted, so they replaced the whole thing again. Now, the circuit board in my fourth microwave just shorted out, but I'm just out of warranty this time so they are only offering a discount on buying a new one.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Quality
Value
good but issues with opening door
Jrmcghee
2/20/2021
Love the way this microwave cooks so evenly; however, I have to press the door opening button multiple times before the door releases. This microwave is brand new. We have only had it two weeks. Any suggestions appreciated. Frustrated that this is occurring because I want so much to love this microwave!!
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Very hard to open the door, not happy with it
Machi
2/19/2021
The microwave works ok, it's hard to open door. Not easy and quick as it should be. That's what microwaves are for.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Not a friendly microwave
sunnybarb
2/18/2021
We bought this MW as an emergency replacement for a built-in during the pandemic. There were months' long waits for all microwaves in our area. First, the control panel is not lighted and the printing is light. I have to get a flash light, sometimes in the daytime, to find buttons. The sensor cooking over cooks some things. It did not come with a manual which is absolutely necessary to figure out the sensor cooking. Found it on line so we are somewhat happier. At one point, whatever we did caused the lighted parts to flash, not just the error message, and to turn it off we had to flip the breaker and reboot. We loved our 14 year old Frigidaire built in but it started staying on with the door open. Couldn't keep it after that. I have mixed reviews about my GE appliance history, but to leave on a positive note, my 14 year old down-draft cook top has been fabulous and loyal.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Good experience so far
SatishC
2/17/2021
Overall good so far. Skeptical about the open close button. Hope that functions without getting loose or broken
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Love it much faster than expected
Annie V
2/17/2021
I love the looks and the speed of this microwave much faster than my old one
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Performance
Quality
Value
Sleek look
dkramp
2/17/2021
We got this along with a hood over the stove. Was worried it would be small. Not at all! Sleek look with the kit. Buttons super sensitive. Easy to use. Does show finger prints but easy to clean.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Beware the sensors!
Bear27
2/17/2021
The unit is a perfect fit from our unit that died. Unfortunately the preprogrammed sensor for reheat, popcorn are vegetables are not accurate. Basically you cannot walk away while using the sensor buttons or your food will be ruined. This is upsetting because our family uses these sensors all the time. We may have to return.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Performance
Quality
Value
Efficient
Didi69
2/17/2021
This microwave is a very nice part of our kitchen. It heats evenly and fast. It's powerful so you have to watch your times. It's spacious and it's built in to the cabinet above our oven which looks great. I'm very happy with our new microwave. I haven't had a chance to use all the features yet.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
